Stay up-to-date with all things Lancaster City Council Housing through our various communication channels. Our bi-monthly digital newsletter, Council Housing Matters, brings you the latest news and updates. The Annual Report provides a comprehensive overview of our performance, and our social media channels offer real-time information. We're committed to keeping you informed and hearing your feedback.
The newsletter is produced digitally and is available every two months. The newsletter is jam packed with useful information, good news stories, community activities, and service updates.
We send out a text link to the newsletter to all tenants and leaseholders once it's published. If you need to update your mobile number with us to make sure you receive this, or if you would like to receive the newsletter as a paper copy, please contact councilhousing@lancaster.gov.uk or telephone 01524 582929.
Our Annual Report is designed to give you a sense of how we are doing delivering housing services to you. You should feel free to let us know what you think of the information we produce and take the opportunity to use that knowledge to challenge us if you feel you need to. Tenants are consulted on the content and format of the report each year to ensure the information is useful and is presented clearly.