We understand that anti-social behaviour (ASB) can significantly impact your quality of life, and we take all reports seriously.

This page provides an overview of how we handle ASB cases and the support available to you. We aim to address issues promptly, fairly, and effectively, working in partnership with residents and other agencies to find lasting solutions.

Below, you'll find links to detailed information on our ASB management process and our mediation service, both of which play crucial roles in resolving conflicts and building stronger communities.
You'll learn about our prioritisation system, evidence gathering process, and the actions we take to address different types of ASB. We also explain your role in the process and our commitment to keeping you informed throughout.

You will also find information about how our mediation service can help resolve neighbour disputes and ASB issues and why it's often an effective alternative to formal procedures.