Accessibility
![Wheelchair in museum - Georgia](/_images/pageside/13318/Wheelchair in museum - Georgia.jpg)
Here at Lancaster City Museums we are working hard to make our buildings as accessible as possible. This is a page in development, so please bear with us as we continue to add content.
- Please be aware that the stairlift at Lancaster City Museum does not currently work. We are working on getting a replacement as soon as possible. We are really sorry but this means that the first-floor galleries (most of the permanent exhibits, including the King's Own Regimental galleries) are currently NOT accessible to anyone unable to climb two flights of stairs. The ground floor remains completely accessible and can be reached via the main steps or a ramp by the entrance to Lancaster Library, next door. Our main exhibition gallery and shop are on the ground floor.
- The Maritime Museum is wheelchair-accessible, with a lift to all main floors and an accessible toilet with emergency cord. There is also a sensory backpack available for use by children and young people with autism.
- The Cottage Museum is unfortunately not accessible to anyone with limited mobility, due to its steep staircases and uneven floors.
We are working on several ideas to increase accessibility in our museums, including the Touch and See Project for the visually impaired.
If you would like to talk to us about an access issue at our museums then please contact us by email or phone:
- Lancaster City & Cottage Museums - lancastercitymuseum@lancaster.gov.uk, 01524 64637
- Lancaster Maritime Museum - lancastermaritimemuseum@lancaster.gov.uk, 01524 382264
Documents to Download
- Visual Story of the City Museum, including Sensory Maps: City Museum Sensory Floor Plan (PDF, 6.3MB)
- Lancaster City Museum Access Statement (PDF, 167KB)
- Maritime Museum Access Statement (PDF, 174KB)
- Cottage Museum Access Statement (PDF, 157KB)