Lift safety is important because it helps prevent accidents and keeps people safe. Regular checks and maintenance make sure that lifts work properly and meet safety rules. If lifts aren’t checked or repaired when needed, they could become dangerous.

Lancaster City Council is responsible for making sure all the lifts in our buildings are safe. We follow the latest safety rules to protect everyone who uses our lifts.

Safety Checks: We conduct safety check on all lifts in shared areas like hallways and stairwells at least twice a year, as required by law.. This includes passenger lifts and service lifts. These checks help us find any problems early so we can fix them before they become dangerous. This includes testing the emergency alarm, making sure the lift runs smoothly, and checking all the main parts.

Qualified Engineers: Our lifts are inspected by trained engineers who make sure they meet all safety rules.

Extra Checks During Building Work: If there’s big work happening near a lift, we do extra checks to make sure it doesn’t get damaged and stays safe to use

Scheduled Servicing: We service and maintain all lifts on a regular basis using only specialist lift engineering companies with fully competent and trained personnel.

Repairs: If a problem is found, we get it fixed as soon as possible. Sometimes, we might need to shut down a lift until it’s safe to use again. If you spot any problem or issue with a lift that requires attention please call Lancaster City Council straight away on 01524 582929.

In the event of a lift breakdown, emergency contact information is clearly displayed inside the lift. If you become stuck in a lift, use the emergency alarm button to call for help. Someone will respond quickly and arrange for assistance.

If you notice any problems with a lift, such as unusual noises, delays, or a malfunctioning alarm, please report it immediately by calling 01524 582929. Your safety is our priority, and prompt reporting helps us keep our lifts safe and in good working order.