Social media platforms offer a space for diverse opinions and discussions. While most interactions are positive, some can be challenging. This guide aims to help you manage potentially difficult situations online.
It's important to recognise that:
Social media users have the right to express their views, just as they would in person.
Disagreements or differing opinions, even about you, don't automatically qualify as anti-social behaviour or criminal activity.
Types of Online Interactions We can broadly categorise online interactions into:
General disagreements or impolite behaviour
More serious issues like threats or targeted abuse
Managing Uncomfortable Situations If you encounter behaviour that makes you uncomfortable:
Consider unfriending, blocking, or unfollowing the person.
Use the platform's reporting tools to flag inappropriate content.
Adjust your privacy and security settings for better control.
Parents can find valuable resources to help manage their children's online safety. Many reputable organisations offer guidance on this topic.
Reporting to the Police If you believe you've encountered a criminal offence online, such as threats or grossly offensive content:
Contact the police on the non-emergency number 101.
After informing the police, reach out to our designated team for additional support.
Practical Steps for Victims If you find yourself in a threatening situation:
Refrain from engaging with the sender to avoid escalation.
Capture screenshots of any threatening or offensive messages as evidence, even if they're later removed.
While we value free expression, it's crucial to maintain a safe online environment. If you're unsure about a situation, don't hesitate to seek advice from appropriate authorities or support services.
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