You can log in to your account on the Ideal Choice Homes website and update the medical section of your housing application form by clicking on the link ‘my social housing’ from your account page. This will then be submitted for assessment to the next medical meeting with the Medical Officer.

You can provide supporting medical evidence to support your housing application form and this will be submitted for assessment to the next medical meeting with the Medical Officer. We will let you know the outcome of the medical meeting by email, website message or letter.

Medical information is assessed at the monthly medical meeting.  We do not have set dates for these meeting as it depends on the available of our medical officer, who is a qualified medical doctor.

We will let applicants know the outcome of the medical meeting after it takes place by email, website message or letter.

Medical priority will not be given for the following reasons: 

·        Health problems that are not affected by housing or cannot be improved by housing 

·        Housing defects that can be rectified

·        Neighbour disputes and anti-social behaviour (i.e. if the issue cannot be resolved) 

·        Homeless households who have been provided with temporary accommodation (if an applicant’s temporary accommodation is affecting their health or wellbeing, they should seek a suitability review) 

·        The disability or health issues of someone who is not a member of the applicant’s household

·        Time related medical issues (such as pregnancy related problems, a broken leg, recovering from operation or injury) 

If you wish to provide medical information to support your application, you can update your application online with this or provide a supporting letter from a medical professional. If there is a charge for this, Ideal Choice Homes will not be able to pay or reimburse you for this. You do not need to provide a letter as you can update the medical information on your application form. 

If you are aged over 55 and looking to move to Sheltered or Independent Living properties and you do not have a local connection to the Lancaster district, you can join the housing register, but you will be assessed in 'Band E'.  

If you live outside the Lancaster district there are circumstances where you will have a local connection and not be placed in 'Band E' (e.g. if you are in the Armed Forces).  

However, for most applicants who live outside the Lancaster district and have a connection through close family living in the district who have done so for the previous five years or if you have previously lived in the district for a continuous fifteen-year period, then you will be in 'Band E'.

Even if you have provided medical evidence, points will not be awarded as our Allocation Policy states that no additional priority will be added if your only local connection is one or both of these.