The letter you will have been sent or emailed when you application was made active will explain why you are in that band. 

Your application will have been assessed in line with our Allocation Policy, based on the information you have provided on your form and the supporting documents you have provided. 

If you have provided medical evidence in support of your application, this may not have been assessed at the time the application was made active, as medical evidence is assessed at a monthly meeting. 

If your circumstances have changed, you can update your application or provide more supporting evidence that will be assessed in line with our Allocation Policy.  

The letter you will have been sent or emailed when you application was made active will explain why you are in that band. 

Your application will have been assessed in line with our Allocation Policy, based on the information you have provided on your form and the supporting documents you have provided. 

If you have provided medical evidence in support of your application, this may not have been assessed at the time the application was made active, as medical evidence is assessed at a monthly meeting. 

If your circumstances have changed, you can update your application or provide more supporting evidence that will be re-assessed in line with our Allocation Policy.  

We assess all applications in line with our Allocation Policy, if you feel that we have made a mistake or do not feel that the correct decision has been made, your registration letter will advise you how you can request a review of your application. 

In line with our published Allocations Policy if you are moved to a higher band, then your effective date will be replaced by the date that you moved into that band and accrue waiting time within that band.

If you are aged over 55 and looking to move to Sheltered or Independent Living properties and you do not have a local connection to the Lancaster district, you can join the housing register, but you will be assessed in 'Band E'. 

If you live outside the Lancaster district there are circumstances where you will have a local connection and not be placed in 'Band E', e.g. if you are in the Armed Forces.

However, for most applicants who live outside the Lancaster district and have a connection through close family living in the district who have done so for the previous five years or if you have previously lived in the district for a continuous fifteen-year period, then you will be in 'Band E'. 

Your registration letter will explain the reason why you are in 'Band E'.