A food business operator (FBO) can request a re-visit;

1. when a business has received a food hygiene inspection and received a Food Hygiene Rating of between 0-4
2. when they have carried out the required improvements to resolve non-compliance's identified in the report sent by the Food Inspector following the last inspection.

Before you complete the application you must ensure that you have undertaken the required improvements and are able to demonstrate that upon application. You will be required to refer to your letter/schedule of works sent following your last food hygiene inspection.

Ensure that you have electronics copies of records or photographs to upload as part of your application. For example if you were told to re-paint a wall, send a photograph of the newly painted wall! If you were asked to complete documentation send a legible copy or photograph of the completed documents

Yes, the fee is £275, payable upon completion of the on-line form (link at the bottom of this page).

Once we have received your application, we will assess whether you have provided enough evidence for a re-inspection to take place. If you have not made or have not demonstrated the required improvements upon application, then you application will be refused, you will not be re-inspected and your fee will be forfeit. If you still want a re-inspection you will need to make a new application and pay a further fee.

We will carry out an unannounced inspection within three months of receipt of the application and fee. Typically we will try to ensure the visits are carried out in a timely manner following receipt of the application. The Food Business Operator cannot dictate the timing of the re-inspection.

The Food Business Operator should contact Environmental Health and ask to speak to the Commercial Protection Manager. If the matter remains unresolved after speaking to the Commercial Protection Manager the FBO can make a complaint to the Council. 

Note - The matter must have been raised with the Environmental Health Manager before the Council will accept a Complaint. 

We will give you a new Food Hygiene Rating based on the level of compliance that is found at the time of the re-visit. This could either go up, go down or stay the same.

FBO's can pay the required fee and apply for re-inspections as many times as they like, there is no limit. However you must pay the fee for each re-inspection.