New look website is on its way

In the next week or so you can expect to see some big changes taking place on our website.

In the week beginning March 14, Lancaster.gov.uk will be given a much-needed makeover with a new look to make it easier and quicker to find the information you need.

The improved site is based on a ‘responsive design’ that automatically detects the type of device you are using and responds accordingly.

Whether you’re using a smartphone, a tablet, a PC, a Smart TV or indeed any device capable of viewing a web page, our new site will serve up a simple-to-use and easy-to-read experience.

This is one part of our new ‘digital by default’ drive to make it as easy and convenient as possible for people to access Lancaster City Council information and services online.

Over the next 12 months we’ll also be making improvements to the way we deliver our customer services right across the council.

This will allow us to make a wider range of services available directly from our website for those who prefer to contact us in this way, whilst at the same time providing a more efficient service for customers who prefer to phone us or call in person.

Last updated: 10 March 2016