​Lancaster City Council Housing runs numerous surveys, some of which are run all year every year and some that are run for specific periods and specific focus groups. We are always striving to improve the services we provide to our tenants. Your feedback is invaluable in helping us identify what we're doing well and where we can do better.

All our surveys can be found on this page as soon as they become available.

Customer Care Repair and Maintenance Survey (2025-26)

Help us understand your experience of our repairs and maintenance service by completing this short survey.
 

Communal Cleaning Block Survey (2025-26)

We'd like to hear your views on the cleaning services within your block by completing this short survey.