It is more economical and efficient for us to carry out replacements of things such as gutters, windows, kitchens in a planned way.

We have a planned programme for major repairs and maintenance, which ensures that each estate is kept up to a good standard.

Each year, usually in March, the council makes a decision about what improvements and planned maintenance should be carried out. The Tenants' Voice Group works with us to develop long-term priorities and are consulted on the programme every year.​