Housing fraud occurs when someone deliberately provides false information or misuses a council property. Common types include:

• Subletting a council property without permission
• Providing false information on a housing application
• Failing to disclose changes in household circumstances
• Abandoning a property while continuing to claim tenancy
• Using a property for non-residential purposes

These actions can prevent others in genuine need from accessing safe and secure housing.

How to Report Housing Fraud

If you suspect someone is committing housing fraud, you can report it confidentially or anonymously:

• Online Form: Fraud Referral Form - Lancaster City Council
• Email: housingofficers@lancaster.gov.uk
• Phone: 01524 582000

Alternatively, you can contact us by post at:
Housing Fraud Team
Lancaster City Council
Town Hall
Dalton Square
Lancaster
LA1 1PJ

All reports are treated in confidence and investigated thoroughly.

Once a report is received:

• The Housing Fraud Team will assess the information.
• Investigations may involve tenancy checks, interviews, and liaison with other agencies.
• If fraud is confirmed, action may include:
  • Recovery of the property
  • Legal proceedings
  • Referral to the police or other enforcement bodies

Housing fraud reduces the availability of homes for families in need and places additional strain on public resources. By reporting suspected fraud, you help protect your community and ensure housing is allocated fairly.